Job Description

The Data Entry Operator II (DE2) is responsible for accurately and efficiently entering information provided to them from a variety of sources, including paper, media, fax and telephone. The DEII may also perform periodic peer review of the team’s finished product for accuracy and completeness; assist with preparation of documents for imaging and storage and may on occasion be required to make contact with submitters to verify information to ensure data is captured accurately. This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources. Performs all other duties as assigned by Supervisor. Duties specific to supporting the task may include: Accurately and efficiently performing data entry of information into the various systems used by NFA to include but not limited to; National Firearm Registration and Transfer Record System (NFRTR), Federal Licensing System (FLS), National Firearms Act Special Occupational Tax System (NSOT); Prepping, labeling and filing records in preparation for document imaging; Identifying and submitting potential problems or issues to appropriate level of management; Possessing a strong ability to navigate through various computer functions including accessing and utilizing web browsers. Required Qualifications: Ability to work with minimal supervision and follow policies and procedures; Experience in performing work requiring attention to detail and accuracy; Good Sense of time management and the ability to work under time constraints; Understanding of the importance of consistently delivering high-quality work; Work as a team player; Strong sense of Customer Service; Basic computer skills, including accurate use of keyboard, familiarity with web browsers and basic Microsoft Office applications; Ability to frequently lift up to 40 pounds; Ability to perform frequent repetitive motions using fingers, hands, wrists and arms; Ability to apply experience and judgment in selecting procedures to be followed and in searching for, interpreting, selecting items to be entered from a variety of documented sources; High school diploma or general education degree (GED); Three months in current position; Some telephonic customer service skills preferred; Ability to type at minimum 40wpm; Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location.

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